How can we help?

These terms (the “Refer-A-Friend Program Terms”) apply to the Rakuten Refer-A-Friend Program described on the Referral Site (“Refer-A-Friend Program”). Ebates Performance Marketing, Inc. dba Rakuten Rewards (“Company” or “We” or “Us” or “Our”) offers the Refer-A-Friend Program to Our members who are interested in qualifying for bonuses by referring friends and/or family to sign up and shop through www.rakuten.com. These Refer-A-Friend Program Terms govern the participation by members who refer (“Referrers”) and the Referees (as defined by the applicable bonus terms). Any capitalized term not defined herein shall have the meaning ascribed to it by the applicable incorporated terms.

1. General

This Refer-A-Friend Program is only open to members who reside and are located in the 50 United States, District of Columbia, or Canada. These Refer-A-Friend Program Terms are in addition to any agreements between you and Company, including Our Terms and Conditions and Privacy Policy, which you agreed to when you signed up for an account, are hereby incorporated by reference, and shall apply to your participation in the Refer-A-Friend Program.

2. Qualified Referrals

A “Qualified Referral” is a Referee who must:

1. Be a natural person (i.e., no businesses, legal entities or pets) residing in and located in the 50 United States, District of Columbia, or Canada;
2. Be a new member to www.rakuten.com;
3. Sign up to become a member using a Referrer’s custom referral link or other method supplied that allow for proper tracking of referrals;
4. Make purchase(s) that earn Cash Back through www.rakuten.com (each a “Qualifying Purchase”) within thirty (30) days from sign-up according to the applicable bonus terms made available to you on the Referral Site or otherwise;
5. Consent to and comply with the Terms and Conditions and Privacy Policy; and
6. Be the individual who pays for the Qualifying Purchase.

3. Refer-A-Friend Program Bonuses

3.1. Referral Bonus. Referrers may qualify for Referral Bonus(es) according to the Referral Bonus Terms available on the Referral Site. The Referral Bonus Terms, which may change from time to time, are incorporated herein by reference.

3.2. Referral Sign Up Bonus. Referees may qualify for a Referral Sign Up Bonus according to the Referral Sign Up Bonus Terms available on the Referral Site. One Referral Sign up Bonus per eligible new member. The Referral Sign Up Bonus Terms, which may change from time to time, are incorporated herein by reference.

4. Influencers

4.1. Qualification. If you, as a Referrer, obtain at least ten (10) Qualified Referrals in a single calendar quarter, you will be designated as an “Influencer” eligible for certain benefits described in Section 4.2.

4.2. Benefits. From time to time, We may give Influencers newsletters about Our upcoming promotions to help Influencers promote the Refer-A-Friend Program, or special offers to earn additional bonuses exclusive to Influencers (collectively, “Benefits”). These Benefits are non-transferrable and do not create any right or privilege that may be enforced against Us at any time.

5. Sponsored Influencers

“Sponsored Influencers” promote Our promotions and the Refer-A-Friend Program on their social platforms for cash or other rewards. If you are interested in becoming a Sponsored Influencer, you are invited to apply here. Whether you become a Sponsored Influencer is at Our sole discretion.

6. Representations

By participating in the Refer-A-Friend Program, (i) as a Referrer, you represent and warrant that you have a personal relationship with your Referee(s) or otherwise have the necessary consents to submit their information to the Refer-A-Friend Program; and (ii) as a Referrer or Referee, you will comply with all applicable Company policies and terms, and any and all applicable laws, rules and regulations in your participation in the Refer-A-Friend Program.

7. Restrictions

The following is a non-exhaustive list of activities that are not permitted and that will disqualify Referrers and Referees from earning Refer-A-Friend Program Bonuses through the Refer-a- Friend Program: (i) self-referral; (ii) making purchases on behalf of another or under a Rakuten account that is not yours; (iii) creating fake accounts, blogs, web pages, profiles, websites, links or messages; (iv) any bulk email distribution, submission or distribution to strangers, or any other promotion that would constitute or appear to constitute unsolicited commercial email or "spam"; For clarification, this prohibition shall not prohibit Sponsored Influencers from promoting the Refer-A-Friend Program to their followers who have not otherwise opted-out of receiving communications from such Sponsored Influencer. (v) posting your referral link on any page that is not owned and controlled by you, including, but not limited to, any merchant, Facebook, or forum page; (vi) bidding on any keywords containing “Ebates” or “Rakuten” or common misspellings thereof, including, but not limited to, Ebates.com and Rakuten.com; (vii) placement of Our logos or mention of Our trademarks or tradenames in any ad text, extensions or banner ads; (viii) paid advertising for the purpose of generating traffic directly to your referral link; (ix) misleading or attempting to mislead anyone in connection with the Refer-A-Friend Program, including, but not limited to, misrepresenting your relationship with us or posing as Our representative in an official capacity; (x) accessing the Refer-A-Friend Program other than with a commercial browser (such as Microsoft Edge, Mozilla Firefox or Google Chrome) or mobile applications developed and operated by us; and (xi) taking any action or making any content that is disparaging or defamatory to us. Multiple accounts created with the same name, address, email address or other identifying feature may be flagged as fraudulent referrals.

8. Reservation of Rights

We reserve the right to withhold, deny or cancel any Refer-A-Friend Program Bonuses and/or terminate your account if Company, in its sole discretion, deems any Refer-A-Friend Program Bonus as fraudulent, abusive, unethical, suspicious or otherwise inconsistent with these Refer-A-Friend Program Terms, the Terms and Conditions and Privacy Policy, or any other applicable law or regulation. Our decisions are final.

9. Termination and Interpretation

We reserve the right to suspend or terminate the Refer-A-Friend Program or to change these Refer-A-Friend Program Terms at any time and for any reason in Our sole discretion, with or without notice to you. All interpretations of these Refer-A-Friend Program Terms will be at Our sole discretion and Our decisions will be final.

Updated: [02/28/2024]